Last updated: March 5, 2026

This Privacy Policy describes how Gozyy collects, uses, discloses, and protects personal information when you visit gozyy.com or make a purchase.

1. What information we collect

  • Identifiers and contact details (name, email, shipping address, phone).
  • Order information (items purchased, order status, delivery details).
  • Payment-related information (processed by payment providers; we may receive limited transaction metadata).
  • User content you submit (e.g., photos for custom portraits).
  • Device and usage data (IP address, browser type, pages viewed, cookies).
  • Customer support communications.

2. How we use information

  • To provide and fulfill orders (digital delivery, printing, shipping).
  • To communicate with you about your order and support requests.
  • To improve the Site, analytics, and troubleshooting.
  • To prevent fraud and maintain security.
  • To comply with legal obligations (tax, accounting, compliance).

3. Legal bases (GDPR/EEA/UK)

  • Performance of a contract (fulfilling your order).
  • Legitimate interests (security, fraud prevention, improving services).
  • Consent (marketing cookies where required).
  • Legal obligation (compliance requirements).

4. Sharing & disclosures

  • Service providers (hosting, analytics, email, customer support).
  • Payment processors (to process payments).
  • Shipping and logistics partners (for physical deliveries).
  • Professional advisors and authorities when required by law.

5. International transfers

We may transfer personal information to countries outside your country of residence. Where required (e.g., GDPR), we use appropriate safeguards.

6. Data retention

We retain personal information for as long as necessary for the purposes described above, including to meet legal, accounting, or reporting obligations.

7. Your rights

EU/EEA/UK

  • Access, rectification, erasure, restriction, portability, and objection.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with your local supervisory authority.

California and other US states

  • Right to know/access, delete, and correct (where applicable).
  • Right to opt out of sale/sharing for targeted advertising (where applicable).
  • Right to non-discrimination for exercising your rights.

8. Cookies

We use cookies and similar technologies. See our Cookie Policy for details and choices.

9. Security

We use reasonable safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

10. Contact

Privacy questions or requests: privacy@gozyy.com. General support: support@gozyy.com.